PromFairy Customer Support
Have a question? We're here to help! Before you contact us, many customers find their questions already answered on our Frequently Asked Questions page. Still have a question? No problem!
There are two easy ways to contact PromFairy:
Live operators are available weekdays:
GMT 1:00 AM - 9:30 AM
EST 9:00 PM - 5:30 AM
CST 8:00 PM - 4:30 AM
MST 7:00 PM - 3:30 AM
PST 6:00 PM - 2:30 AM
If 'Live Chat' is offline, it is possible that we are in kind of connection trouble. It will always be fixed in less than 10mins. Or it would be not our work hours. PromFairy opens to world wide, so there may be some time zone problems sometime. You can leave a message, all your requests will be responsed as soon as possible.
You can directly send email to email@example.com
You also can fill out the form below to send us an email. If you're inquiring about a dress, please include the product link so we may better assist you.